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  1. Sirva
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  3. Customer Articles

Customer Articles

  • Why are there restrictions to what I can ship in my air shipment?
  • Where can I find my compensation worksheet?
  • What's the difference between a business visa and a work permit?
  • What is the Discard and Donate Program?
  • What is customs clearance and how does it affect my household goods shipment?
  • How do I have my immigration documents translated?
  • Will my US domestic household goods shipment be insured?
  • What is a Balance Sheet?
  • What is an Apostille?
  • What is local registration?
  • What is police clearance?
  • What is tax equalization?
  • Where in ReloAccess™ do I enter my Social Security number or Tax ID # (for U.S. citizens only)?
  • Why is Language Training Important
  • Will my international household goods shipment be insured?
  • How can I move a bank account from my previous ReloAccess™ profile to my current profile?
  • Can the Intercultural Training program be delivered in my native language?
  • Are there age guidelines/restrictions for intercultural training?
  • What content do the language lessons include?
  • How are language training lessons structured and delivered?
  • How does the language training process work?
  • Can the Intercultural program be delivered in my native language (not English)?
  • How is the Intercultural Training structured?
  • How can I sign a document online?
  • How to update my bank account information?
  • How can I help minimize payment delays?
  • Once the payment is processed by Sirva, when will I receive my money?
  • What are normal processing times?
  • Can there be a payment delay?

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